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Archive for July, 2012

Is ViVOtech closing its doors? CEO Mick Mullagh says no

Tuesday, 31 July, 2012

The NFC (near field communication) software and POS systems company ViVOtech is reported to be shutting down its operations, despite securing nearly $100 million in funding over the past ten years. However CEO Mick Mullagh says otherwise:

“ViVOtech’s business fundamentals are strong and orders and contracts are building in both its reader and software businesses. Over the last six months the company has been executing a strategy to divest its reader business to a qualified buyer. This sale has moved slower than anticipated. ViVOtech has not ceased operations but is in the process of restructuring operations and has reduced its team to a smaller group with the goals of maintaining customer relationship and core contract work, and to address our supplier relationships and commitments, as the company completes plans to divest the reader business and focus on the Software Business. ViVOtech is in dialog with its customers and suppliers on the current situation but will be making no other public statements”.
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ViVOtech develop POS systems and NFC products such as smart posters, contactless readers, writers, and various other software programs. They have also partnered with some of the biggest players in the industry like Google (Google Wallet) and Isis in an NFC joint venture between the largest US mobile companies Verizon, AT&T, and T-Mobile.

This apparent closure comes as an unexpected turn of events, considering the staggering numbers (one million terminals shipped, 80% of the market share for NFC products in the US and double digit millions in sales) and the heavy weight brands that are using their array of products (McDonald’s, Whole Foods and Home Depot).

The questions raised on how this could have happened are abundant. The current consensus is that ViVOtech perhaps hit the market at a stage before NSF technology exceeded market expectations or that their partners VeriFone dropped the relationship in favor of pushing their own reader. Either way, one thing is for sure; the industry players are baffled by this unexpected news.

Context taken from: http://techcrunch.com/2012/07/27/report-google-nfc-partner-vivotech-shutting-down-operations/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+Techcrunch+%28TechCrunch%29

Costco enhancing customer experience with their new mobile app

Monday, 30 July, 2012

Members of Costco who are also Android and iPhone users will now have access to a free app that will greatly enhance their shopping experience. Costco has successfully tied many of their in-store services with the accessibility of the mobile application: pharmacy prescriptions can be refilled and checked on, items not available at nearby locations can be delivered when ordered, photos uploaded to their Photo Center, new coupons can be claimed, and memberships renewed. Not a Costco member? Not a problem. You can sign up through the app.
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These are functionalities that will strengthen a customer’s loyalty to the Costco brand. There are subtle ways that this app is going to promote traffic to stores, seeing as most services end with a customer going to one of the locations and that Costco is encouraging members to send in their app ideas for potential future integration.

From androidpolice.com, 07/02/12